Privacy Policy

Welcome to MB Solar HUB. Your privacy is critically important to us. This Privacy Policy document outlines the types of personal information that is collected, recorded, and handled by MB Solar HUB (referred to as "the Platform," "we," "us," or "our") and how we protect our users, including both individual customers seeking solar energy solutions and registered solar vendors operating across our nationwide network. By accessing our website and utilizing our aggregator services, you explicitly consent to the data collection and usage practices described in this policy. We ensure that all collected data is handled securely to maintain a transparent, trustworthy, and efficient marketplace for clean energy transactions.

Collect Information

To effectively bridge the gap between people who want solar and verified local solar professionals, MB Solar HUB collects necessary information from both customers and vendors:
• Customer Information: When you request a solar quote, check your roof's eligibility, or use our platform calculators, we collect personal identifiers such as your name, phone number, email address, physical installation address, zip code, and details regarding your current electricity usage or utility bills.
• Vendor Information: For solar providers looking to list on the hub, we collect corporate and professional details including business registration records, licensing certifications, vendor profile documentation, service area coverage, and employee contact points.
• Automated Data Log: Like most online platforms, we automatically collect basic non-personal technical data when you browse our site, such as your IP address, browser type, device information, operating system, and on-site behavioural metrics through standard cookies.

Usage of Information

The data gathered on MB Solar HUB is used exclusively to facilitate seamless business connections and optimize platform utility: • Connecting Buyers and Sellers: We share customer-submitted solar requirements and contact points with verified, highly-rated vendors in their specific geographic region so they can submit accurate, competitive installation bids.
• Service Personalization: Your address and utility details are analyzed to calculate structural rooftop eligibility, solar capacity potential, and relevant local government subsidies, such as the PM Surya Ghar scheme frameworks.
• Platform Enhancement: Automated technical logs help our development team secure the website architecture, remove bugs, track user navigation flow, and improve the overall digital customer experience.
• Communication and Updates: We use your contact details to send multi-vendor quote updates, confirm platform registrations, provide customer support assistance, and share optional newsletters regarding solar trends or policy changes.

Security Of User Data

We prioritize building a safe ecosystem. MB Solar HUB implements industry-standard electronic, managerial, and physical security measures to shield your data from unauthorized access, alteration, or disclosure:

• 1. Data Encryption: All sensitive personal data and communication exchanged between your browser and our servers are fully secured using advanced Secure Socket Layer (SSL) encryption protocols.
• 2. Strict Access Controls: Access to user profiles and database systems is strictly limited to authorized MB Solar HUB personnel who require the data for operational and maintenance purposes.
• 3. Vetted Vendor Network: We mandate strict data confidentiality guidelines for all registered solar vendors, ensuring they only utilize shared customer leads for the sole purpose of providing official solar quotes.
• 4. Secure Cloud Infrastructure: Our platform database is hosted on secure, modern cloud networks featuring continuous vulnerability scans and firewalls.
• 5. No Data Selling: MB Solar HUB will never lease, sell, or trade your personal information to third-party marketing firms or outside entities unrelated to your direct solar inquiry.
• 6. Regulatory Compliance: We maintain data protection practices aligned with standard national privacy frameworks to support a completely secure digital solar marketplace.

Copyright and Security

All content, custom text structures, visual graphics, platform interfaces, database architectures, logos, and proprietary matching systems found on MB Solar HUB are the exclusive intellectual property of the platform and are fully protected under national and international copyright laws. Unauthorized reproduction, scraping, or copying of any platform elements without explicit written permission is strictly prohibited. Furthermore, any attempt to breach our database security, execute unauthorized scripts, scrape user or vendor details, or compromise platform integrity will result in immediate termination of account access and will be met with swift legal action under applicable cyber security and data protection regulations.